Peak Communicators
September 5, 2014

Chasing Bigger Results? Think Broader When Defining Your Audience

think-big-wavebreak_media-stockfreshBuilding a company image or brand profile is no easy task: competition is tough and consumers are sales-savvy and cynical. While it’s natural for companies to want to promote their product or service, some methods are more effective than others.

As an independent public relations agency, we act as the extended arm for many in-house marketing teams. Though we have a common goal of increasing exposure and building a positive public image for the company, we often go about it a slightly different way.

Typically, we hunt out and share a company story or concept that appeals to a broad audience that could include journalists, potential customers, industry experts, researchers and even competitors.

This often means taking an idea, a thought or an industry trend that, while relevant, is one step removed from the company’s product or service, and holds greater meaning to more people. Such content may come in the form of a media articles, research trends or blogs, and will:

  • Have broader relevance
  • Allow more people to relate to the topics discussed
  • Back up all claims
  • Avoid promoting a single product or service
  • Potentially draw upon credible research
  • Leverage a trending school of thought

Most importantly, this content will appeal to journalists who’re seeking objective, informative and digestible stories to keep their readers coming back for more.

Sounds simple enough, right?

Perhaps in theory. However, we’re frequently faced with the challenge of striking a balance between creating informative stories that attract diverse readership, and elevating a company’s product or service to target potential customers. What pleases a journalist commonly will not appeal to a brand ambassador.

So how do we manage this predicament?

According to Marketo’s recent market research and Content Marketing vs. Traditional Advertising info-graphic, sharing media articles is one of the mosteffective content marketing strategies—in fact, it is ranked a close second behind social media out of all available marketing tactics.

download (3)Based on these findings, and in our experience, there has never been a better time for companies to expand their reach via original, objective and compelling content that resonates with journalists and is likely to be published.

Once published, not only will the coverage become an invaluable asset for the marketing toolkit, and boost the company’s SEO via high-quality inbound links, it will demonstrate to both potential and current customers that the company has a vested interest in thought-leadership and contributing to its industry—not merely boosting the bottom line.

In our opinion, any well-rounded marketing and communications plan should include quality journalism and media coverage that appeals beyond the company’s immediate audience—thinking broader produces bigger results.

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February 19, 2014

Science and Tech PR: How to Find Your Story

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Science can be difficult to understand — at least that’s what people often think.

Though many of the world’s most groundbreaking changes come from the fields of science and technology, these stories can be the most challenging to tell. If you’re trying to generate media coverage for your science or tech company, you’re going to have to get over that hurdle.

Make sure you can answer these questions about your company’s news:

Will your product/discovery save lives or make a difference in the way people live? Is it funny or moving? Find the right hook, and you’re in.

Case in point: the recent “twerking spider” news. Papers about animal behaviour are published every day, but the savvy folks behind this one made a hilarious connection with a current trend, and got tons of coverage as a result.

The essence of your story is NOT a list of the technical details of your product/discovery. Those are merely your supporting points.

Journalists will want to talk to an expert or two who can speak with scientific authority about the significance of the product/discovery. Offer media the chance to talk to a member of your team, e.g. the COO or lead researcher, who can talk about the essence of the story and their role in it, and answer questions on the technical details, if asked.

Bonus points if your expert can give personal anecdotes around the product/discovery. Who are the makers/designers/discoverers and why are they passionate about what they do? Was the product/discovery an accident? Or the result of many years of trial and error? Where did the idea come from? Does the product/discovery have a fun social backstory? A friendship? A romance? These are the stories journalists want to tell.

Journalists will want to support their stories with hard facts and numbers that are derived from reliable sources. Be able to offer a brief summary of one to three of the most salient, including references.

A cool photo or video of your team/product/discovery in action might just cinch the deal for media. Groups of people doing things, cool microscope images, your team racing their robot, one of your successful patients playing with her kids. IBM got everyone’s attention with their recent short film, A Boy and His Atom, a visual that’s equal-parts adorable and stunning that was made using the company’s cutting-edge technologies.

If at all possible, offer visuals of something more than your expert in a lab coat beside a machine. Please.

A little later on in your pitch you’ll need to give some background on how the product was developed or how the research was done. Distill this technical information into less than five sentences. That’s plenty for most journalists. If they need more, they can talk to your expert spokesperson, take a look at your fact sheet, see your website or Google it. If you give too much detail off the bat, you risk losing the story in it.

If you don’t give journalists context, they may not understand just how important your product/discovery is. Give them background information as necessary, again referencing reliable and accessible sources. Make sure you give a short, factual overview that will be equally useful for generalist reporters and journalists that specialize in your field.


Once you’ve answered these questions for yourself, lead your pitch with the essence of your story, and support it with human stories, your expert, stats, visuals and background information. Twerking reference optional.

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