Sweating for the Wrong Reasons
Fans devoted to hot yoga typically embrace the heat, but in recent days Bikram’s founder Bikram Choudhury is sweating for a different reason. The famed guru is currently facing six U.S. civil lawsuits for rape or sexual assault. The latest legal case has been filed by a Vancouver woman who claims Choudhury sexually assaulted her while she was yoga training and working with him.
When a negative allegation is made, even if it’s eventually unproven or dismissed like in the case of John Furlong, the damage is done. It takes years to build up a brand, but only seconds to have it shattered by slander or harmful rumours. There is much at stake for the reputation of Choudhury’s trademarked empire. With 650 yoga studios around the world including 29 in B.C., a breach of trust will have a detrimental impact on Choudhury along with the businesses that spent years building their individual success upon the multimillionaire’s personal brand.
This is where crisis management communications comes into play. Peak Partner Alyn Edwards was recently interviewed on CBC News to discuss what local Bikram franchises can do to confront the current reputation crisis. He also looks at the dangers of why it’s precarious to build a brand around a single person’s name. Unless you have an irreproachable reputation, it’s impossible to escape the burden of risk. Watch Alyn’s interview below for expert PR tips on what brands can do to mitigate the impact of a crisis. *Hint – it starts with having positive key messages and sticking to them.